About ABT

"family owned and operated" - since 2003

Our History

American Business Technologies (ABT) is a family owned and operated business. Steve and Cynthia Hibbard started the business in 2003. The Hibbard’s were owners of a 35+ year water treatment business started by Steve’s father George where the focus was always on customer service and satisfaction. In March of 2007, ABT moved into a new state of the art facility to better serve our great customers. Our facility is in an approved Detached Mail Entry Unit (DMEU) with the United States Postal Service (USPS) and mailings are verified and shipped directly from our facility into the USPS system.

ABT is trusted by businesses and municipalities across the United States and Canada for their mailings and printing. From printing and file processing, to mail piece design and production, ABT is your one-stop source for trusted and reliable mailing fulfillment and printing services.


  • Lake Geneva Lions Club

  • Lake Geneva Chamber of Commerce

  • Culligan Dealers Association of North America(CDANA)

  • Milwaukee Postal Customer Council(PCC)

  • Wisconsin Independent Businesses(WIB)

  • National Federation of Independent Businesses(NFIB)

  • Pheasants Forever

  • National Wild Turkey Federation(NWTF)

Our Team

Tom Bence

Partner/General Manager/Sales

Tom was part of the family’s water treatment business for 27 years, and joined ABT as a partner and general manager in 2005. Tom has marketing and management experience that has helped the business grow to where it is today. He is certified with the USPS as a Mail Design Professional. He is the lead contact for quotes and job specifications.

Kevin Poeschel

Partner/ Operations Manager / Postal Regulations

Kevin has years of experience in mailing equipment service and a background in postal regulations and efficiencies. Kevin is a board member of the PCC (Postal Customer Council) and is trained on postal regulations and rate schedules. He oversees all mailings that are processed and sent. Kevin is certified with the USPS as a Mail Design Professional and a Platinum Professional.

Teri Voss

AP /AR / File Processing

Teri has brought years of customer service, organization and computer skills. She is the lead for accounts payables and receivables and data file processing. Teri is also certified with the USPS as a Mail Design Professional.

Cole Dammeir

Operations / Inventory / Logistics

Cole oversees product inventory as well a lead operator and driver. He works directly with our vendors for envelopes and supplies. Cole is certified with the USPS as a Gold professional.

What our clients say

“Want to take a minute to thank you for all you do for us at Popeye's all year. It's a blessing to work with such a great crew of people!” Wendy – Popeye’s / Lake Geneva

Wendy – Popeye’s / Lake Geneva

“I wouldn’t think of going anywhere else”

Frank Kresen American Legion Post 24

“Thanks for the quick work! I truly appreciate your level of customer service.”

Community Action, Inc. of Rock & Walworth Counties

“I received my mailing yesterday and it looks great! Another great job by you and your folks. Thanks so much.”

American Belgian Tervuren Club

You are the greatest! Thank you for your outstanding customer service and support, I am so impressed by your efficiency”.

Voyager Capitol Management

Our Customers

At American Business Technologies (ABT), we offer a stress free way for you to get your mail out guaranteed! By using the latest technology and techniques the industry has to offer, we can assure accurate and confidential results.